Lending and leasing top trends 2025

Conclusion

In 2025, evolving customer expectations, new technological advancements and shifting risk landscapes will drive rapid change within the lending and leasing industry.

• At the core of this change is customer centricity: lenders will prioritize customer-centric initiatives, with a particular emphasis on the development of bespoke solutions that are efficient and cost-effective.
• Coupled with customer centricity is overall business transformation. More financial institutions will look to integrate financing solutions within the customer value chain, and find the right balance of automation and human creativity.
• In addition, data-driven management and process standardization will remain aspriorities for lenders that aim to improve decision-making and scale technologies globally.

As the lending and leasing industry continues to evolve, the businesses that embrace transformation and customer centricity will be the ones that unlock new opportunities, mitigate risk, ensure compliance, and achieve lasting success.

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Capgemini is a trusted partner for lending and leasing businesses seeking to leverage the power of advanced technology to capitalize on today’s rapidly evolving market. Our Process Transformation, Intelligent Automation, Report Development, and Vendor Selection and Program Management solutions empower firms to streamline processes, drive efficiency, and enhance data management and analysis. Using our digital transformation experience and expertise, we enable financial institutions to modernize legacy systems, access data insights, and drive growth across all business units and regions.

Unlock the full potential of your business through Capgemini’s industry-leading financial services digital transformation capabilities. Contact us today to discover how we can help you lead in the ever-evolving lending and leasing landscape.